They are without doubt the WORST Customer support team I have ever dealt with, and their are the most ARROGANT supplier you ca imagine. For any billing queries regarding TotalAV, or, contact us on any of the options below: Email:. I knew the problem was with the TOTALAV VPN software, which my paid for IT Expert confirmed.Īfter at least 25 emails and chat sessions with TOTALAV they have finally acknowledged everything was THIER Fault BUT that they would not pay anything towards my cost of £130 to fix THEIR problem. To me, TOTALAV is rated number 1 in the computer security field. Justuseapp Safety Score for TotalAV Is 38.4/100. The few times whenever, I had an issue with their safety security software, it was promptly attended to and, resolved to my satisfaction, The Technical support and, the customer service team seem to enjoy being sure that you are always 100 satisfied by serving all of your needs. This is based on our NLP (Natural language processing) analysis of over 35,151 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5. All TotalAV plans come with a 30-day money-back guarantee and. Like the auto-renewal issue, it seems the company has improved all around.
TotalAV reviews from years past had fewer positive things to say, but things have definitely gotten better. This caused my laptop to get stuck connected to something, probably the TOTALAV web-site, which meant that I could no longer connect to anything on the internet.Īfter lots of useless attempts by TOTALAV support they simple gave up and told me it was NOT their fault, and to pay for a local IT expert to fix the problem. TotalAV is quiet safe to use but use with caution. Compared to other antivirus suites, their customer support is more than adequate. I was without any internet access on my laptop for over 2 weeks causing something problems. If you still wish to cancel your subscription and become unprotected you can do so by contacting our customer support team via phone or email. For some unknown reason the support person broke the connection whilst my laptop was still connected to their server with VPN running. I had problems with the VPN and their support team chose to try to fix my problem with a remote connection to my laptop.
#TOTALAV CUSTOMER SERVICE NUMBER SOFTWARE#
TOTALAV sold me their anti-virus and VPN software on subscription.
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